This is an Open Box product, which means it's been opened and returned by another customer. Each open box item is unique, and we offer different discounts based on the product's condition. To see a product's condition before purchasing, visit us in store. https://www.bestbuy.com/product/asus-rog-zephyrus-g14-14-3k-oled-120hz-gaming-laptop-copilot-pc-ryzen-ai-9-hx-370-32gb-ram-nvidia-rtx-5070-ti-1tb-platinum-white/JJGGLHJXQ9/sku/6613954/openbox?condition=excellent